Dealership Management Suite

Complete Dealership ERP

Unify every department across your dealership with our all-in-one DMS platform. Manage showrooms, workshops, inventory, and customer experiences with real-time insights that boost profitability and service excellence.

350+
Dealerships Supported
18+
Years Expertise
98%
Customer Satisfaction
Powerful Features

Comprehensive Dealership Solutions

Discover the capabilities that make Smart DMS the trusted platform for modern automotive dealerships

Workshop Operations

Streamline job cards, technician assignments, and service billing.

  • Real-time job tracking
  • Technician performance dashboards
  • Warranty claim workflows
  • Service quality audits

Sales & CRM

Convert leads faster with guided workflows and omni-channel follow-ups.

  • Lead capture automation
  • Pipeline visibility
  • Quotation & deal desk
  • Customer retention scoring

Inventory & Parts

Control vehicle and parts inventory across multiple locations.

  • Multi-warehouse tracking
  • Automated reordering
  • VIN-based vehicle history
  • Supplier performance metrics

Bodyshop Management

Coordinate collision repair workflows end-to-end.

  • Damage estimation templates
  • Insurance integrations
  • Paint booth scheduling
  • OEM parts compliance

Customer Experience

Deliver branded communications and post-service engagement.

  • Personalized service reminders
  • WhatsApp & SMS campaigns
  • Satisfaction surveys
  • Loyalty program insights

Financial Management

Gain financial clarity with dealership-specific accounting tools.

  • Multi-branch ledgers
  • Integrated receivables & payables
  • Cash flow forecasting
  • Audit-ready reporting

Payroll & HR

Automate HR operations tailored for automotive staff cycles.

  • Shift & attendance management
  • Commission & incentive rules
  • Compliance-ready payroll
  • Employee self-service portal

Service Scheduling

Optimize appointment slots across bays and advisors.

  • Intelligent booking assistant
  • Bay utilization analytics
  • Automated reminders
  • Walk-in capacity alerts

Communications Hub

Keep customers informed with real-time updates and alerts.

  • Automated service status texts
  • Marketing drip campaigns
  • Omni-channel inbox
  • Template manager

POS Integration

Connect showroom and service counters to unified billing.

  • Multi-tender support
  • Instant invoice posting
  • Integrated discounts & promos
  • Real-time reconciliation

Analytics & Reporting

Monitor KPIs across sales, after-sales, and finance in minutes.

  • Executive dashboards
  • Drill-down performance views
  • Forecasting models
  • Export-ready insights

API Developer Support

Extend Smart DMS with secure, developer-friendly integrations.

  • RESTful API suite
  • Sandbox environment
  • Webhooks & automation
  • Detailed documentation
Frequently Asked Questions

Smart DMS FAQ

Quick answers to common questions about our dealership management solution

Smart DMS is a complete dealership management system by Adcounsel System's International designed for automotive dealerships to manage workshop operations, sales, inventory, bodyshop, CRM, and financials.

Smart DMS includes workshop management, job process control boards, service scheduling, tool room management, and bodyshop management with integrated POS.

Yes, Smart DMS provides comprehensive inventory and parts management including special order parts, stock control, and warehouse management.

Yes, Smart DMS includes a branded SMS and WhatsApp communication hub for customer notifications, promotions, and service reminders.

Yes, Smart DMS supports multi-brand and multi-location dealership operations with centralized reporting and management.

Smart DMS includes a complete financial management system with invoicing, payment tracking, and integration with the POS system.
Ready to Elevate Your Dealership?

Experience Smart DMS in Action

Discover how Smart DMS transforms every touchpoint of your automotive business. Book a personalized walkthrough tailored to your dealership size, brands, and operational goals.

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